User Guide - Security Settings
Ascendo DataVault - Password Manager for iPhone, iPad & iPod Touch
Master Password
When you start DataVault for the first time, you will be prompted to select a master password, see Master Password screen shot. You
must enter your master password each time you start or logon to DataVault. If you plan on synchronizing DataVault, you must choose the same password as
DataVault Desktop. The password can contain letter, number and punctuation marks. Tap on the 123 to display a numeric
keyboard or ABC to display a keyboard with letters including a key to display special characters.
You will be required to enter the master password twice to insure that you don't inadvertently save a mistaken master password. Tap on the
Save button in the Navigation Bar when you are through or the Cancel button to exit without saving.
Password Hint
You can set up a password hint that will allow you to retrieve
your master password in case you forget it by answering a security question. To
create or edit a password hint, click on the Tool Box icon in the Navigation
Bar, see "Start-Up Screen" image. You must enter a hint question and hint
response, see "Master Password Hint" image. Examples of hint
questions could be; "What is your mother's maiden name?", "Who was your favorite pet?", "Favorite teacher's name?"
Lost Password
Your master password is required to encrypt and decrypt information stored in DataVault. If you lose your master password, there is
no way to access your data through any other means as this would constitute a serious security breach. If you forget your master password, there are
several ways you may be able to retrieve it.
The first is to tap on the Unmask button in the navigation bar of the login screen to show the password you are typing in plain text. Master passwords
are case sensitive so make sure the uppercase key is used correctly. Also check that similar characters such as the number zero and the
letter O haven't been inverted.
The second is to click on the Hint button and answer question to retrieve your master password. This will only work if you set up a hint question
after a previously successful login.
If these options do not work, you can reset the database by entering the wrong password repeatedly until you have exceeding the maximum number of
login attempts. This will erase all your data so only do it as a last choice. When you restart DataVault you will be asked to select a new
master password.
Security Time Out
The Security Time Out will log you out of DataVault after a user-defined duration with no keyboard activity. This provides an added level of
safety in case you forget to quit DataVault. To set the Security Time Out, click on the Tool Box icon of the Navigation Bar, then select
Security Setting and tap Enable.
Time Out Options
Time Out Inactivity is the number of minutes of keyboard inactivity before DataVault ask you to re-enter your master password.
Time Out Action determines what DataVault will do at the end of the Time Out Inactivity delay. If you select Lock, DataVault will display
the master password prompt when the Time Out Inactivity delay has been reached. If you select Exit, DataVault will quit after
the Time Out Inactivity delay has been reached.
Auto-Lock determines what happens when you quit DataVault or switch to another application using iOS multitasking. If you set Auto-Lock to
Yes then DataVault will carry out the Time Out Action immediately. If you set Auto-Lock to No, DataVault will wait until the
Time Out Inactivity period has been reached to carry out the Time Out Action.
Setting Auto-Lock to No can be useful if you use DataVault frequently and don't want to have to re-enter your password each time. For
example, if the Time Out Inactivity is set to 10 mintues and Auto-Lock is set to No then you can quit DataVault and restart it up
to 10 minutes later without have to re-enter the master password.
Setting Auto-Lock to No will also allow you to switch to another application using iOS multitasking (double-click on Home Button) without
having to re-enter the DataVault master password upon returning to DataVault. This can be useful when using DataVault to
log in to web sites.
Security Alert
The security alert sends a message to a user defined email address when the wrong master password is entered three times. You can
configure the security alert to include the GPS location of the device at the time the failed login occurred. This can be extremely useful if you
phone is stolen or if you forget your phone somewhere and somebody tries to login to DataVault.
To turn on the security alert feature, tap on the options icon in the navigation bar and select Security Alert. Then tap on Enable to
display the configuration settings.
- To (email): Email to which you want the security alert sent.
- Outgoing Server (SMTP): SMPT address of the server used to send email. This field should be in the format
smtp.yourserver.com. If you are not sure of this address,
check with your email provider or administrator.
- Email Username: Same as used to login to email.
- Email Password: Same as used to login to email.
- SSL: Set to ON if you use this option with your email account.
- Include GPS location: Set to ON if you want email to include the GPS location of your device at the time the
failed login attempt occurred.
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Tap on the Save button in the navigation bar to save your settings. Answer Yes when prompted to grant location access to DataVault.
Tap on the Test button at the bottom of the screen to send
a security alert. If the settings have been correctly configured you should
receive an email alerting you of the failed login attempt. If you turned on GPS location you should see a link to Google maps.
Click on the link to open the Google maps and show the exact location of the device.
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