Support

Ascendo provides free email support. Please read our help documents before contacting us so we can focus our resources on delivering great new features. Thanks for your understanding!

DataVault Password Manager

Android User Guide, Frequently Asked Questions
iPhone iPad iPod User Guide, Frequently Asked Questions
Mac User Guide, Frequently Asked Questions
Android User Guide, Frequently Asked Questions
Windows User Guide, Frequently Asked Questions
BlackBerry 10 User Guide, Frequently Asked Questions
BlackBerry 7 User Guide, Frequently Asked Questions
- Video Tutorials (iOS) on Youtube.
- Searchable knowledge base in Evernote Public Folder.
support@ascendo.co

VidaLingua Dictionaries

Android Frequently Asked Questions
iPhone iPad iPod User Guide, Frequently Asked Questions
Windows Phones Frequently Asked Questions
BlackBerry Frequently Asked Questions
support@vidalingua.com

PhraseMates

iOS & Android Frequently Asked Questions
support@phrasemates.com


If you cannot find answers in the help documents above, send an email including;

  1. Name and version of the App (see menu > About).
  2. Device model and version of the Operating System.
  3. Detailed explanation of the issue including instructions to reproduce, exact text of error message or any other information that could help us resolve the problem.