Ascendo DataVault - BlackBerry Password Manager, Version 4, User Guide
Chapter 9.0 - Technical Support
If you are having difficulty using Ascendo
please read the appropriate section in the user guide and follow the
instructions carefully. Click here
to go to the user guide table of contents.
Troubleshooting tips for downloading,
installation, registration and several usage related issues can be found on our
Frequently Asked Questions (FAQ) page http://www.ascendo-inc.com/DataVaultFAQ.html.
If you do not find a solution in the user guide
of FAQ page, and you require technical support, please send an email to firstname.lastname@example.org
- Product Name & Version (Select About
from main menu to determine this).
handset model number.
- A precise description of the issue including
the steps you took, what you observed and an exact error message if one
Priority will be given to those who provide
Email support is free, however, priority will be given to those who provide
complete information. We do not provide phone support.
For non-technical inquiries, please email email@example.com.