User Guide - Ascendo DataVault - Password Manager for iPhone, iPad & iPod Touch

Chapter 6 - Synchronization

DataVault for iPhone, iPad and iPod Touch can synchronize items, categories and types with DataVault for Windows or DataVault for Mac desktops. DataVault implements 2-way synchronization so that all additions, edits and deletions are taken into account regardless of the device on which they are initiated. If the same piece of information is modified on two devices then DataVault will prompt you to choose which version you want to keep. This is called conflict resolution.

To synchronize DataVault for iPhone, iPad or iPod Touch with DataVault Desktop, the passwords on each device must be the same. You can verify the password on a device by using the unmask feature before you login. To modify a password select Change Password from the Options menu. 

Synchronizing Multiple Devices

A single copy of DataVault desktop can sync with several iPads, iPhone and iPod Touches, see image below. DataVault for iPhone, iPad & iPod Touch is sold as a universal application which means that you can purchase a single copy and use it on up to 5 iPhones, iPads and iPod Touches at no additional cost. 

Synchronizing Over Wi-Fi

To initiate synchronization, start Ascendo DataVault Desktop, go to the file menu and select "Synchronize over Wi-Fi" (Mac) or "OTA Sync" (Windows). Now start Ascendo DataVault on your iPhone, iPad or iPod Touch, go to List View or Tree View, click on the tools icon in the navigation bar to display the Options menu.

Click on the Synchronize option to display a list of device detected on your Wi-Fi network. Click on the desktop on which Ascendo DataVault Desktop is running and synchronization has been initiated*. Click on the Synchronize button to initiate the process. An progress circle will appear above the Synchronize button and DataVault will return to List or Tree view when the process is complete.

* Please Note: It is important that you choose a device on which DataVault is running and Synchronize has been initiated from the File menu. If you select a different device by mistake, data loss may occur. You can restore data from and iTunes backup or DataVault desktop backup. 

Alternative Synchronization Methods

If you don't have access to a Wi-Fi router but your desktop has a wireless adapter, then you can setup an ad-hoc network to synchronize DataVault on your handheld and desktop. 

• Setting up an ad-hoc network on a Mac, click here.
• Setting up an ad-hoc network on Windows, click here.

Troubleshooting Synchronization Issues

Troubleshooting tips can be found in the frequently asked questions or FAQ page. 

If you are still having problems synching please send an email to wallet_support@ascendo-inc.com.